At wellnessagainstcancer.com, your health and safety are our top priority. To maintain the highest standards of quality and in compliance with health regulations, we have specific guidelines for returns and refunds. Please read carefully before placing an order.
- Non-Returnable Items
Due to the nature of pharmaceutical products, we cannot accept returns on:
• Prescription medications.
• Over-the-counter medicines.
• Opened or partially used health products, supplements, or medical supplies.
• Items not in their original sealed packaging.
This policy ensures the safety and integrity of all medications provided to our customers.
- Returns (Eligible Cases Only)
We will accept a return or exchange only if:
• You received the wrong product.
• The item arrived damaged or defective.
• The product is expired upon delivery.
To qualify:
• You must notify us within 48 hours of receiving the order.
• The product must remain sealed, unused, and in its original packaging.
- Refunds
• Once your return is received and inspected, we will notify you of approval or rejection.
• If approved, your refund will be processed within 5–10 business days to your original payment method.
• Shipping fees are non-refundable, except in cases of our error (wrong, damaged, or expired product).
- Exchanges
• Exchanges are only offered for incorrect, damaged, or expired products.
• Contact our support team before sending any item back.
- Order Cancellations
• Orders can be cancelled within 12 hours of purchase, provided they have not been shipped.
• Once shipped, cancellations are no longer possible.
- Shipping for Returns
• If the return is due to our mistake (wrong, damaged, expired item), we will cover return shipping costs.
• In all other eligible cases, the customer is responsible for shipping fees.
- Contact Us
For return and refund requests, please reach us at:
📧 Email: info@wellnessagainstcancer.com
📞 Phone: (706)-441-6781